CONDITIONS OF SALE
These General Terms and Conditions (hereinafter “Terms”) apply in conjunction with the Buyer Terms and the Vendor Terms, regarding the Buyers and the Vendors respectively.
The Terms apply to all sales of Products made through the Service between the Vendor and the Buyer. They are intended to govern the relationship between the Vendors and the Buyers of Products.
Conclusion of the sales contract between the Buyer and the Vendor
- The Artworks are presented on the site with a description enabling the Buyer to know their essential characteristics and price.
- The Buyer selects the Artwork(s) he wishes to purchase.
- He confirms his choice of Product(s) and acknowledges and accepts the Terms herein by checking a box during the checkout process. He chooses his payment method: credit card or bank transfer to the Vendor’s account. If he chooses to pay by credit card, he immediately proceeds to payment. If he chooses to pay by bank transfer, he processes the transaction as soon as possible so that payment is actually received in Vendors’s bank account within 5 business days.
- The Buyer receives an email confirmation that states that the order has been accepted. However, the sale contract between the Buyer and the Vendor shall be subject to the condition that the Product is available and the transfer has been received if the Buyer has chosen this method of payment.
- The Vendor agrees to confirm and/or deny the availability of Product(s) ordered by the Buyer within 5 days of receipt of the information referred to in paragraph
- In the event that the same product has been ordered by several buyers at once, and depending on the availability of this Product, it will be sold to the first Buyer that submitted his order. The order will be invalidated for the other Buyers.
- Once the availability of the Product(s) is confirmed or denied by the Vendor, an email is sent by the Vendor to the Buyer to inform him.
- In the event of confirmation of availability of the Product(s) by the Vendor, the condition subsequent tied to the sales contract between the Buyer and the Vendor is lifted; the Vendor agrees to deliver the Products or make them available at the point of sale within the period specified once the Vendor confirms receipt of payment. In the absence of confirmation of availability of the Product(s) within the period referred to in point 6), or non-receipt of payment by the Vendor within 5 business days from the date of order, the contract between the Buyer and the Vendor is automatically terminated and both parties shall be released from its requirements. In particular, the Buyer is assured that his bank account will not be charged. However, only the contract for the sale of unavailable Products falls within this resolution.
- In the event of confirmation of the availability of all or some of the Products ordered by the Buyer and confirmation of receipt of payment by the Vendor if the Buyer chose this method of payment, the Products are shipped by the Vendor.
Price and payment
The purchase price of the Product is determined by the Vendor. It is stated in Euros on the description, incl. tax, but excluding shipping costs that will be specified during the shopping cart confirmation. If customs duties, local taxes or import duties are payable, these rights are the responsibility of the Buyer and under its full responsibility, both in terms of returns and payments to the authorities / competent bodies.
It is responsible to check with the relevant authorities. Payment of purchases made through the Service may be made by credit card or PAYPAL to the Vendor.The Buyer will be charged the price for the Product purchased plus delivery charges once the Vendor has confirmed the availability of said Product. In the event of unavailability of the Product, the Buyer will not be charged, and the payment will be canceled.
In the event that availability is confirmed by the Vendor, the Buyer shall be charged after a delay of 5 days from when he has confirmed his order.
Payment for purchases made through the Service may also be made by bank transfer into the Vendor’s account. The transfer must be made within 5 business days from the date of order.
Security of payments
The Vendor has chosen powerful and strict tools in terms of securing payment methods and has adopted as a payment method the PAYPAL System, a leader in online payments, using the SSL (Secure Socket Layer) and 3D Secure encryption method, currently the most efficient security systems, and establishing an encrypted connection directly between the Buyer and the bank.
The Vendor has, in no event, access to confidential information relating to the payment method that the Customer uses during checkout. That is why the Customer’s bank details will be requested for each new order. In fact, only Paypal has the confidential information which remains inaccessible to third parties.
Although the Vendor uses encrypted security software, the security of information and payments transmitted via the Internet or e-mail cannot be guaranteed. The Vendor cannot be held liable for damages resulting from the use of electronic means of communication, including (but not limited to) damages resulting from failure or delay in the transmission of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications, and transmission of viruses.
Shipping methods and fees
The Buyer has the option to have the Artwork delivered to his home by indicating so when placing his order. The Artwork shall be delivered to the address provided by the Buyer during his order. In this case, the Vendor, provided that he has confirmed the availability of the Artwork and has notified him of the receipt of payment, is in charge of packing the Artwork and making it available to a carrier.
Transportation costs will be accepted by the Buyer when confirming his shopping cart.Depending the Buyer’s delivery address, different taxation rules and additional charges may apply. If the Buyer is shipping items from outside of the Vendor’s territory, he may need to pay import duties upon receipt of the products.
The Vendor doesn’t have any control over these charges and he cannot predict their amount. The Buyer will be responsible for payment of any such import duties and taxes that are not included. The Buyer is free to contact his local customs office for further information before placing his order.
The Vendor agrees to make the Artwork ordered available to the carrier in the time indicated on the Artwork’s form from the date of confirmation of availability of the Product ordered or the date of receipt of the transfer if the Buyer has chosen this method of payment; the Vendor makes a firm commitment to make the Product available to the carrier within the period specified.
Products are delivered to the address specified by the Buyer when placing his order and should be delivered no later than 21 business days after confirmation that the Product has been made available to the carrier by the Vendor, the period varying depending on the carrier chosen.
The Vendor agrees to provide the Buyer the name of the carrier dealing with the transport of the Product to the Buyer as well as the number of the package. This allows the Buyer to track the status of its order on the carrier’s website, provided that the carrier offers a package tracking service.
In that case Products are transported at the Vendor’s risk.
All prints are guaranteed. If one print get damaged due to bad printings in the 2 first years, a new artwork will be send for free with the same numeroted edition. Condition is to provide to the seller the proof of the damaged artwork and to return it at its own costs to the seller.
In case of a damage due to bad storage conditions or destroyed as a result of a disaster in the 50 years after the selling and under condition to provide the proof of the damage or the destruction , a new copy will be printed and sent to the buyer at his own costs.
Right of cancellation
In accordance with the relevant legal provisions, in the context of a purchase from a professional Vendor established within the European Economic Area (member countries of the European Union as well as Iceland, Norway and Liechtenstein), the Buyer, if he is a citizen of said Area himself, has a period of 14 days from the receipt of the Product(s) he ordered to exercise, in relation with the said Vendor, his right of withdrawal, without having to justify his reasons or to pay a penalty.For any purchase made from a Vendor that is not a member of the European Economic Area or if the Buyer is not a national of this area himself, this right of withdrawal is not applicable.
The Buyer exercises his right of withdrawal directly to the Vendor by sending an email to the address email@example.com. The Buyer will manage the return of the work and will bear the cost of returns. The Vendor will then reimburse the Buyer for the price of the Work.
The refunds to the Buyer are made once the Vendor has notified the Buyer of the good reception of the work. The work must be returned in perfect condition by the Buyer and in its original packaging (or equivalent).
Litigation – Disputes
Vendor undertakes to deliver a quality service to Buyers.In this regard, any Buyer has the ability to report, by emailing the Vendor within 14 days from the receipt of any Artwok, any claim concerning the Artworks ordered, following the hereafter criteria:
- Product not received: the Product has not been received by the Buyer
- Non-compliant Product: the received Product does not correspond to the ordered Product
- Damaged Product: the received Product is damaged or broken.
In the case of a complaint from a Buyer regarding an Artwork, once the Vendor is informed of the said claim, the Vendor will be personally responsible of the resolution of the dispute with the Buyer. Disputes are directly ruled between the Buyer and the Vendor. Vendor will make all the efforts necessary to resolve the dispute with the Buyer amicably.
Depending on the case, the declared dispute will result either in the return of the Artwork and the reimbursement of the Buyer by the Vendor or only in the reimbursement, total or partial, of the Buyer.
In case of return of the Artwork by the Buyer, the Seller will be responsible for organizing the return of the Work and for taking all the costs to be borne by it.
As a complement to Article 6 of the Buyer Terms and Article 8 of the Vendor Terms, the Buyer and Vendor are advised that all data collected through the Service when placing orders is processed by the Vendor for processing purposes of the orders.
The Buyer’s information and data relating to the delivery are transmitted to the Vendors for the sole purpose of enabling them to ship the ordered Artworks. They cannot, under any circumstances, be used for other purposes. The Vendors agree to ensure the security of personal data they retain for the purposes of carrying out and tracking orders.
If one or more provisions of these Terms are held to be invalid or declared as such under any law, regulation, or final decision of a competent court, other provisions shall remain in full force and scope.